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Do not buy the Logitech Harmony 890 Remote

29. March 2009 mhouston Mike Houston, Misc, Technology (40)

What a POS!  Looks cool…but just doesn’t work.  This was given to me as a birthday present.  BTW, E, I do appreciate the thought.  I struggled with this silly thing for a few hours.  Of course, after searching online, I find out it is a complete POS.  The few people that did get it to work said it turned into a ‘brick’ within a few months of usage.  Logitech has been no help at all to the people that purchased this model.  Lucky for me the ‘retailer’ is going to credit the purchase.  Logitech’s online support FAQ and forums are completely useless.  The phone support wasn’t really useful, but at least the CSR was nice and admitted to me that this is an extremely common problem with the device (and that there is no known fix).  For any of you out there, if you see the following in the initial setup give up on it and ask for a refund.

 

logitechHarmonyError

 

At the time of this post –> I am extremely pissed off at Logitech!

 

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